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Choosing a real estate agent is one of the most important steps in the selling process. According to Derek von Sturmer of Professionals Real Estate Point Chev, it’s not just about experience or credentials. It’s about finding someone you genuinely trust to guide you through the journey. The right agent can make all the difference. These tips will help you spot them.

1. You feel confident after your first meeting

It shouldn’t feel like a pitch. It should feel like clarity. Derek says you should walk away from that meeting thinking this person “can actually take care of us.”

2. You trust them to take the lead

Selling a home involves dozens of decisions. If you’re second-guessing everything, it’s exhausting. The right agent gives you peace of mind and makes life easier, not harder.

3. You actually like talking to them

“You’re going to see them more than you see anyone,” Derek says. If you wouldn’t want to grab a coffee with them, they’re probably not the right fit.

4. They understand your life, not just your property

From juggling kids to managing work stress, the best agents see the bigger picture. They’re not just there to sell. They’re there to support.

5. They’re known in the community

Look for someone who’s connected locally and comes recommended. Agents with strong community ties often bring a deeper understanding of the neighbourhood, the buyers, and what works.

The bottom line

Your agent isn’t just your salesperson. They’re your teammate. Choose someone who feels like one.


Disclaimer: This article is based on a podcast featuring insights from experienced professionals and is intended for general information and inspiration only. While we aim to share valuable guidance, please seek personalised advice from qualified professionals before making decisions about your property, finances, or renovation plans.

Curious to see more practical advice from industry experts? Visit our Top Tips hub for quick, valuable insights shared by people who’ve been there, helping you plan smarter and avoid common mistakes.

Visit Top Tips Hub

Our Quick Guide: Building Trust with Your Real Estate Agent will help you know what to look for when choosing an agent and build a strong, honest relationship that will help your sale run smoothly from start to finish. Join MyTrends for access to this and a full library of guides to help you on your property journey.

Join MyTrends

Curious to see more practical advice from industry experts? Visit our Top Tips hub for quick, valuable insights shared by people who’ve been there, helping you plan smarter and avoid common mistakes.

Visit Top Tips Hub

Our Quick Guide: Building Trust with Your Real Estate Agent will help you know what to look for when choosing an agent and build a strong, honest relationship that will help your sale run smoothly from start to finish. Join MyTrends for access to this and a full library of guides to help you on your property journey.

Join MyTrends

The Importance of  Trusting Your Agent

Watch Now

Episode Overview

In this episode of the Trends Property Insight Series, we sit down with Derek von Sturmer, a seasoned real estate expert with over two decades of experience helping Kiwis buy and sell homes. Known for his no-nonsense honesty and deep community roots, Derek unpacks the critical role trust plays in the relationship between homeowners and their agents, especially during one of life’s most stressful decisions.

Search similar articles


Choosing a real estate agent is one of the most important steps in the selling process. According to Derek von Sturmer of Professionals Real Estate Point Chev, it’s not just about experience or credentials. It’s about finding someone you genuinely trust to guide you through the journey. The right agent can make all the difference. These tips will help you spot them.

1. You feel confident after your first meeting

It shouldn’t feel like a pitch. It should feel like clarity. Derek says you should walk away from that meeting thinking this person “can actually take care of us.”

2. You trust them to take the lead

Selling a home involves dozens of decisions. If you’re second-guessing everything, it’s exhausting. The right agent gives you peace of mind and makes life easier, not harder.

3. You actually like talking to them

“You’re going to see them more than you see anyone,” Derek says. If you wouldn’t want to grab a coffee with them, they’re probably not the right fit.

4. They understand your life, not just your property

From juggling kids to managing work stress, the best agents see the bigger picture. They’re not just there to sell. They’re there to support.

5. They’re known in the community

Look for someone who’s connected locally and comes recommended. Agents with strong community ties often bring a deeper understanding of the neighbourhood, the buyers, and what works.

The bottom line

Your agent isn’t just your salesperson. They’re your teammate. Choose someone who feels like one.


Disclaimer: This article is based on a podcast featuring insights from experienced professionals and is intended for general information and inspiration only. While we aim to share valuable guidance, please seek personalised advice from qualified professionals before making decisions about your property, finances, or renovation plans.

Curious to see more practical advice from industry experts? Visit our Top Tips hub for quick, valuable insights shared by people who’ve been there, helping you plan smarter and avoid common mistakes.

Visit Top Tips Hub

Our Quick Guide: Building Trust with Your Real Estate Agent will help you know what to look for when choosing an agent and build a strong, honest relationship that will help your sale run smoothly from start to finish. Join MyTrends for access to this and a full library of guides to help you on your property journey.

Join MyTrends

Curious to see more practical advice from industry experts? Visit our Top Tips hub for quick, valuable insights shared by people who’ve been there, helping you plan smarter and avoid common mistakes.

Visit Top Tips Hub

Our Quick Guide: Building Trust with Your Real Estate Agent will help you know what to look for when choosing an agent and build a strong, honest relationship that will help your sale run smoothly from start to finish. Join MyTrends for access to this and a full library of guides to help you on your property journey.

Join MyTrends

The Importance of  Trusting Your Agent

Watch Now

Episode Overview

In this episode of the Trends Property Insight Series, we sit down with Derek von Sturmer, a seasoned real estate expert with over two decades of experience helping Kiwis buy and sell homes. Known for his no-nonsense honesty and deep community roots, Derek unpacks the critical role trust plays in the relationship between homeowners and their agents, especially during one of life’s most stressful decisions.

Search similar articles


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